Artusi Appliance Warranty
Five Years Of Confidence
Every Artusi appliance includes a standard two-year Manufacturer’s Warranty from Worldwide Appliances, covering parts and labour for eligible repairs within Australia.
Register your product using the form below to receive a further three-year extension, giving eligible appliances up to five years of cover from the date of purchase or occupation by the end user.
What Your Warranty Means
Support When It Matters
Worldwide Appliances will repair or, at its discretion, replace an eligible registered appliance found to be defective within five years (60 months) of purchase or occupation by the end user. Service must be provided by an approved Worldwide Appliances Service Agent.
Important Information
Know What’s Covered
The warranty applies to normal domestic use in a residential environment when the appliance is installed, operated and maintained in accordance with its user manual. A service call may be charged to the customer if no appliance fault is found.
- 01Correcting an installation that does not comply with the appliance user manual, or providing instructions on how to use the appliance.
- 02Resetting or replacing household fuses, or correcting household wiring or plumbing.
- 03Faults caused by misuse, neglect, accident, failure to follow care instructions, pests, vermin, power surges, storms or other acts of nature.
- 04Normal operating noise or vibration, including rangehood airflow, drainage sounds, compressor noise and warning tones.
- 05Consumable or perishable parts such as light globes, filters and batteries, and cosmetic damage that does not affect operation.
- 06Products with a removed or defaced serial number, or repairs performed by anyone other than an authorised service agent.
- 07Normal recommended maintenance and cleaning described in the appliance user manual.
- 08Travel outside a 40km return trip from the appointed agent’s normal service area and non-standard reinstatement costs such as plastering, caulking or cabinetry modifications.
Exclusions & Conditions
The Important Details
The 2+3 year warranty promotion does not apply to outdoor products, including all BBQs, BBQ lids and beverage chillers. These products retain the standard two-year Manufacturer’s Warranty. Indoor products used in outdoor or alfresco settings are covered for three months only.
Making A Warranty Claim
Proof of purchase and product registration confirmation are required. Service is subject to the terms and operating hours of the approved service agent assigned to your region.
This warranty applies only to products sold in Australia and New Zealand. It is provided as a condition of purchase and does not affect your legal rights. When you make a claim, Worldwide Appliances may exchange information about you as necessary to meet its warranty obligations.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty Registration
Register Your Warranty
Please complete this form to register the warranty on your appliance. If you do not have an invoice as proof of purchase, we also accept a handover document or occupation certificate. Please retain your confirmation email. If you do not receive it, check your junk or spam folder.
